Core Strategies:

• Current Situation: Summarize the issue or context.
  Example: “Intermittent connectivity issues between VLANs in a multi-site network with 200 users.”
• Specific Requirements: Clearly state what you need.
  Example: “Diagnose packet loss and suggest routing optimizations.”
• Constraints: Mention limitations like hardware or budget.
  Example: “Solution must work with Cisco Catalyst switches and stay within a $5,000 budget.”
• Expected Outcome: Define success criteria.
  Example: “Achieve 99.9% uptime with latency under 10ms.”
• Additional Context: Provide any relevant background.
  Example: “Network supports an e-commerce platform with real-time transactions.”

  
  Examples:

  Network Troubleshooting:
  “Facing 5-10% packet loss between Sites A and B over a VPN during peak hours.”

  • Current Situation: Occurs during file transfers.
  • Specific Requirements: Diagnose bottlenecks and recommend improvements.
  • Constraints: Use existing Fortinet firewalls.
  • Expected Outcome: Reduce packet loss to below 1%.
  • Additional Context: Both sites use a 100 Mbps link.

     

    Security Configuration:

    “Firewall scan flagged overly permissive rules and outdated IP ranges.”

    • Current Situation: Vulnerabilities identified during a compliance audit.
    • Specific Requirements: Suggest hardened rules and prioritize fixes.
    • Constraints: Maintain uninterrupted VPN access.
    • Expected Outcome: Achieve ISO 27001 compliance.
    • Additional Context: Firewall secures financial application traffic.